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Supplies recycling

Supplies Recycling FAQs

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Supplies Recycling

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1 How do I recycle my HP print cartridge?
» Consumers & Home Office Users

For Small & Medium Businesses Users
Please call the HK Post Hotline number 2363 9939 for free pick-up service.

For Enterprise & Public Sector Users
Please call the HK Post Hotline number 2363 9939 for free pick-up service.
2 How does HP recycle its print cartridges?
HP print cartridges are picked up from drop-off points, sent to collection centres and then shipped to recycling facilities where materials are sorted, shredded and separated. Any plastics or metals are processed into raw materials to make new products. Other materials like residual ink or toner are used to generate energy or disposed of responsibly.

» Click here to view interactive demo of HP recycling process
3 How does HP ensure its products are recycled?
HP's global recycling standards for computer hardware require recyclers to respect high environmental and employment standards. All vendors must conform to our Supplier Code of Conduct.

Our hardware recycling standards require our vendors to reuse, recover or recycle materials and components where practical. We require vendors to store and process materials to prevent releases to the environment and prohibit the exportation of materials without our approval. Vendors must account for materials processed, and allows HP or our designee to perform assessments to verify compliance with our standards.

Our printing supplies recycling policy requires that all recyclable materials are recycled to recover their material values and to maximize recovery rates, while materials that cannot be recycled are recovered for energy or incinerated to minimize materials sent to landfill. Recycling can only be conducted at facilities approved by HP that comply with all applicable laws and regulations. Recyclers must track and report numbers of cartridges processed.

We assess vendors to identify organizations eligible to recycle products we collect. Assessments are repeated at least every three years.

Helpful links
» Hardware Recycling Standards
» Printing Supplies Recycling Policy
» Suppliers Code of Conduct
4 What is the list of non-returnable supplies?
» Click here to download and view the list of non-returnable supplies
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