Dispose of used computing equipment in a socially and environmentally responsible manner. Find out
how you can sign-up for The HP Planet Partners Hardware Return and Recycling Programme and
recycle your business PCs.
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Contact for the return & recycling of Business PCs
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03-3335-8288 |
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03-3335-9094 |
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Enforcement of the Law for the Promotion of Utilisation of Recyclable Resources |
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Return & Recycling of Business PCs
On April 1st, 2001, the Law for the Promotion of Utilisation of Recyclable Resource was enforced in Japan, and PC manufactures are obligated to take back and recycle Business PCs. HP Japan offers the following means to confirm properly in regards to the law.
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Provisional procedure before approval |
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Under the Wastes Disposal and Public Cleaning Law, a person needs approval to practice return and recycling of Business PCs. For manufacturers to independently practice return and recycling services, they must receive approval from the Ministry of Economy, Trade and Industry and designation from the Ministry of the Environment as a regional recycling provider. HP is in the process of preparing applications to conform to these regulations. Therefore, until HP receives approval, we will continue to provide return and recycling support through official contractors who meet the regulations of the Wastes Disposal and Public Cleaning Law. |
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Building return & recycling system after the approval |
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We will promote return & recycling, improving convenience for customers, and contribute to building a recycling-based economic system. We will separately announce methods for return & recycling later after approval. |
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How to sign up for
Business PCs return |
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Step 1:
Click here to download the form. |
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| Fill up the form and fax it to: |
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| Hewlett Packard Japan KK Business PC Collection Office at 03-3335-9094. |
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Step 2:
HP will introduce official collectors to you. |
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| Any cost for the return will be charged to your account. Costs will be estimated individually. |
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Step 3:
On the agreed collection date |
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| Hand over the goods and packing list to the logistics service provider. |
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Step 4:
After the products are collected, |
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they will be processed at a recycling centre that guarantees the proper removal of software and data as well as environmentally responsible recycling.
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